Customer Portal

Customer Portal

Our customer portal offers you access to your invoices, statements and other insights around your account.

Accessing the Customer Portal

Our customer portal can be accessed through our website or, alternatively, directly on Portal

Signing In

Enter your username and password associated with your user account. Click LOGIN.

Password Recovery

Click on the Forgot Password link below the Login button on the left.

Enter the email address and username for your account and then click CONFIRM. We will send you instructions on how to reset your password. Remember, choose a strong password and don’t share it with anyone.

User Interface Overview

The user interface has been designed to be as easy to use as possible. If you experience any problem with our customer portal, please contact our IT team for assistance.

Main Menu Overview 

The main menu will be collapsed by default but can be expanded using the -> arrow at the top. Click to reveal the main menu:

Signing Out/Logging Off

When you are done using the customer portal, sign out by clicking on the sign out icon in the top-right corner of the screen.

Accounting Modules

Statements

To view your account statement, simply select the account number you wish to view and then click VIEW. Refer to Report

Viewer Basics in this document for assistance on how to use the report viewer.

Invoices

The invoices module allows you to see all your tax invoices that have been issued for your account.