Insight Introduction

Insight 

This is our main system that allows you to gain some oversights into your account, track shipments that are currently in our network, book new shipments and collections, and provides you an interface for fulfilling eCommerce orders. It also provides an interface for booking collections and waybills, obtaining detailed tracking on your shipments, and capturing proof of deliveries (hereinafter referred to as “POD” and/or “PODs”). It does not, however, provide any interface for oversights into your account. 

User Account 

Our system may have already created a user account on your behalf when you opened your account with BEX Express. If you don’t have these credentials, please contact our IT team for assistance. Alternatively, you can register a user account by following the registration process as set out in this document. 

Account Security 

We have security measures in place to ensure the safety of your data; however, the ultimate responsibility falls upon you. DO NOT share your account details with anyone. If you feel that your account might have been compromised in any way, please contact our IT department immediately to revoke access and generate new credentials. 

Passwords

We cannot stress enough how important a strong password is. Using simple and easy-to-guess passwords are never recommended and may leave your account compromised. Use the following guidelines in selecting a strong yet memorable password: 

• Use a minimum of 20 characters; 

•  Include lowercase and UPPERCASE alphabetic characters; 

•  Include symbols and numbers; 

•  Avoid using the same password for all your accounts;

•  Avoid using information that is or might become publicly associated with the user or the account, such as your username, ancestor’s names, pet names, family names, or special dates. 

•  Avoid using information that might be known by colleagues, acquaintances, relatives or any information that may be publicly visible, such as information on Facebook and Twitter alike. 

•  Do not use passwords which consist wholly of any simple combination of the aforementioned weak components. 

Examples of weak passwords would be: 

• Dictionary words: chameleon, RedSox, sandbags, bunnyhop! etc., including words in non-English dictionaries;

• Words with numbers appended: password1, deer2000, john1234, etc.;

• Words with simple obfuscation: p@ssw0rd, l33th4x0r, g0ldf1sh, etc.; 

• Doubled words: crabcrab, stopstop, treetree, passpass, etc.; 

• Common sequences from a keyboard row: qwerty, 123456, asdfgh, fred, etc.; 

• Numeric sequences based on well-known numbers such as 911, 314159…, 27182…, 112, etc.; 

• Identifiers: jsmith123, 1/1/1970, 555-1234, one’s username, etc.; 

• Anything personally related to an individual: license plate number, id number, mobile number, street address, previous addresses, birthdays, anniversaries, sports teams, relative’s names, pet names, nicknames, initials, etc.; 

• Dates: dates follow a pattern and make your password weak. 

Password Requirements

Our system requires that you provide at least 8 characters minimum, consisting of lowercase and uppercase letters, numbers and symbols. 

Cookies

Our system makes use of cookies and are required at all times. The data inside the cookie is encrypted and secured and will automatically be removed as soon as you close all your browser instances.